Frequently asked questions
Q. There is no WIFI or internet connection at the venue, is that a problem?
A. No. We provide our own internet connection utilizing 4G/5G signals from multiple mobile broadband carriers.
Q. How do I view the event?
A. A webpage link will be provided before the event. This link can be accessed using a laptop, tablet or mobile phone. It is recommended to visit the link before the event to ensure that your computer hardware and internet connection is working.
Q. The video is not loading onto the link provided.
A. Check your internet connection and refresh the the webpage.
Q. I am not available to watch the live stream, can I watch the event after it has taken place?
A. Yes. A video recording of the event will be uploaded to the same link up to 48 hours after the event. The recording is made available for a minimum of 2 weeks.
Q. Is it possible to have a permanent copy of the event?
A. Yes. You can order a digital download, USB or DVD of the event. Get in touch using any of the methods provided here.
Q. Where can I find out more information?
A. Please get in touch using any of the methods provided here.